Director of Operations

hybrid
Toronto, Ontario, Canada .
full-time . December 17, 2024

Description

Marketing Automation Corp. (MAC), established in 2008, is the leading email and marketing automation consultancy, specializing in platforms like Marketo, Hubspot, Pardot, and Eloqua.

With over 15 years of experience and 1250+ clients served, MAC offers expert, certified marketing automation and Salesforce consulting, encompassing strategy, development, and beyond. We are excited to expand our team and continue driving success for our clients.

We are looking to fill the role of a Director of Operations to support our Marketing Automation, Revenue Operations, Sales, and Marketing Teams.

ABOUT THE ROLE: In this role, you will oversee teams in Marketing Automation (Marketo and HubSpot) and Revenue Operations while supporting Sales and Marketing functions under the guidance of the President. This high-impact position requires strong leadership and collaboration across multiple business areas.

Responsibilities for this position would include:

Oversee day-to-day operations to ensure efficiency, effectiveness, and alignment with company goals.
Provide leadership to the Marketing Automation and Revenue Operations teams, ensuring smooth operations and strategic alignment.
Collaborate closely with senior leadership, including the President, to support Sales and Marketing initiatives.
Lead or support operational projects and initiatives, ensuring they are timely executed.
Manage and mentor teams across departments, fostering a culture of accountability, collaboration, and growth.
Monitor and report on key operational metrics to drive data-informed decision-making.
Support resource allocation, budgeting, and planning to ensure optimal performance across business units.
Act as a champion for operational excellence by improving workflows, systems, and structures that support scalability.
Identify and implement process improvements that drive efficiency and effectiveness across Marketing Automation, Revenue Operations, and related functions.

Key Requirements:

Proven experience in a senior operations role.
Strong leadership skills with the ability to manage, motivate, and develop high-performing teams.
Demonstrated success in overseeing operations in marketing automation, revenue operations, sales, and marketing.
Exceptional problem-solving, strategic thinking, and organizational skills.
A track record of implementing process improvements that enhance efficiency and effectiveness.
Excellent communication and interpersonal skills with the ability to collaborate across teams and levels.

Desirable Skills:

Experience with platforms such as Marketo, HubSpot, and Salesforce.
Strong analytical skills with an emphasis on data-driven decision-making.
Knowledge of scaling operational systems in a consultancy or agency setting.

Preferred Experience:

Previous experience leading teams in Marketing Automation or Revenue Operations.
Familiarity with supporting Sales and Marketing strategies at a leadership level.
Prior exposure to overseeing cross-departmental projects with measurable outcomes.

What we offer:

Competitive Salary
Growth opportunities
Benefits and vacation
Emphasis Work-Life balance

Job Types:

Full-time
Monday to Friday, 9:00 AM - 5:30 PM EST

Location:

Toronto, ON (Required)

Know someone who would be a perfect fit? Let them know!